Order & Delivery
Wines Imported Directly from Wine Origin
Including HKQAA Endorsed Exclusive Brands
Optimised Storage
Controlled Temperature and Humidity
Swift Delivery Service
Professional Transportation Team to Provide Fast and Smooth Delivery
Ordering Method
We are also happy to take orders over the phone, WhatsApp or via email if preferred.
You may also click the Facebook message button at the bottom-right corner to send us a message.
Telephone
+852 2873 0098
Online Payment
Credit Card
All transactions on this website are processed using Shopify Payments, which provides multi-currency and multi-channel processing platform for optimal online shopping experience. Payment Card Industry Data Security Standard (PCI DSS) is a set of comprehensive information security standard that all organizations must adhere to when handle credit and debit payments. Shopify is certified Level 1 PCI DSS compliant, complying with the stringent PCI requirements and meeting all six PCI standard categories (applies to stores using Shopify platform), including:
1. Maintain a secure network
2. Protect cardholder data
3. Maintain a vulnerability management program
4. Implement strong access control measures
5. Regularly monitor and test networks
6. Maintain an information security policy
Shopify Payments’ integration with Stripe to keeps its security systems up to date with industry best practices and support 3D Secure checkouts, ensuring customers’ data and payment info are carefully protected. Shopify Payments offers popular payment methods and local currencies for smooth and quick checkout experiences, making shopping simple and enjoyable.
Bank Transfer
• Account Number: 817-707771-838
• Account Name: Pinewood Wine Limited
• Bank Code: 004
• Bank name: The Hongkong and Shanghai Banking Corporation Limited
• Bank Address: 1 Queen's Road Central, Hong Kong
• SWIFT code: HSBCHKHHHKH
* Overseas charges may be levied by overseas banks and/or other banks.
FPS
• Account Number: 7338353
Delivery
Free local delivery for wine and water product.
Wine
1 bottle
*Free Delivery Charge
1 case
*Free Delivery Charge
More than or equal to 3 cases
**Free Delivery Charge
* Only For Standard 750ml bottle At Standard Price
** For buildings without lift, there will be an additional delivery charge of $50+, it will be quoted separately.
*** Pinewood Wnie Limited reserves the right of final decision.
Service Area
We deliver every Monday to Saturday (Except Statutory Holidays) to every part of Hong Kong, except the following locations:
• Sha Tau Kok
• Lok Ma Chau
• Tung Lung Chau
• Mui Wo
• Tai O
• Ta Kwu Ling
• Grass Island
• Lamma Island
• Parts of Lantau Island (Discovery Bay, Tung Chung and the airport area, and near Disneyland)
• Man Kam To
• Crooked Island
• Lo Wu
• Peng Chau
• Mai Po
• Po Toi
• Tung Ping Chau
• Cheung Chau
• Closed Area
Terms and Conditions
• Photos on the items are for reference only. The appearance of the actual products may vary due to different vintages.
• All amounts are in HK Dollars.
• Sales are on direct basis and wines delivered are non-returnable.
• Shall any product complaint, breakage or shortage be arisen, it must be made to our company in writing or phone call immediately once the goods are received by customers. No complaints will be entertained afterwards.
Self-pickup arrangements
• Orders must be picked up at Pinewood Wine within 30 days of confirmation
• Please note our opening hours: Monday to Friday, 9:00 am to 6:00 pm; and Saturday 9:00 am to 12:00 pm (except Sunday and public holidays).
• Store Location: Unit 808, Heng Ngai Jewelry Centre, 4 Hok Yuen Street East, Hung Hom, Hong Kong
• No refunds will be given and order will be canceled if your order is not picked up within the pickup period.
Daily cut-off time: 3:00pm
We deliver on the next Business Day once your payment is received and confirmed.
Customer shall email or WhatsApp us the payment proof for verification.